Hid DTC4500e User Guide Manuel d'utilisateur

FARGO® DTC4500e Card Printer User Guide PLT-01669, Rev. 1.1 April 2014 hidglobal.com

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 10 April 2014 1.2.2 Safety Messges - French Symbole Instructions critiques visant la Sécurit

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 11 1.2.3 Safety Messages - Taiwan 繁體中文 射頻發射及安全指令 安全訊息（小心檢查） 標記 重要的安全事項說明 危

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 12 April 2014 1.2.4 Safety Messages - China 安全消息（请仔细阅读） 符号 涉及安全的重要过程 危险： 如果不遵循这些安装指南进行操作，可能会

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 13 1.3 Technical Specifications Term Function Print Method Dye Sublimatio

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 14 April 2014 Term Function Print Speed 6 seconds per card (K*) 8 seconds per card (KO*) 16 s

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 15 Term Function Operating Systems Windows® XP / Vista™ (32 bit & 64 b

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 16 April 2014 Term Function Software FARGO Workbench Diagnosis Utility Display Graphical Disp

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 17 1.5.1 Ribbon Types and Print Counts The following table includes the ri

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 18 April 2014 1.6 Printer Components: Blank Cards Type Description Card Size The Card Print

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 19 2 Setup and Installation Procedures This section describes the setup an

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 2 April 2014 Copyright ©2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. This

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 20 April 2014 2.3 Installing the Print Ribbon Cartridge FARGO Direct-to-Card Printers require

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 21 2.4 Installing Blank Cards into the Input Card Hopper The FARGO DTC4500

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 22 April 2014 2.5 Card Size Selection The printer uses standard size CR-70 and CR-80 cards. F

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 23 3 If using the CR-80 card, push the slide bar to the RIGHT. 4 From t

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 24 April 2014 2.6 Printer Power To connect power to the printer, follow this procedure. Note:

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 25 3 Print Driver Installation This section describes the printer driver i

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 26 April 2014 4 Printing Preferences This section provides an overview of the Printing Prefe

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 27 4.1.1 Card Size The Card Size area includes the following fields: • St

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 28 April 2014 4.1.4 Diagnostics Click Diagnostics to access the Workbench 3 utility. See the

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 29 4.2 Configuration (Toolbox) This tab is used to show the currently inst

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 3 Contents 1 Specifications ...

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 30 April 2014 4.3 Calibrate Laminator (Toolbox) The Calibrate Laminator tab provides informat

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 31 4.4 Calibrate Ribbon (Toolbox) The Calibrate button sends the Calibrate

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 32 April 2014 4.5 Clean Printer (Toolbox) The Clean Printer tab includes the Clean button. Cl

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 33 4.5.1 Safety Messages (Review Carefully) Symbol Critical Instructions

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 34 April 2014 Symbol Critical Instructions for Safety Purposes Caution: This device is elect

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 35 4.5.2 Cleaning Kit ESD: As with any electronic device, internal comp

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 36 April 2014 4.5.3 Printhead Cleaning Caution: Turn OFF the printer and unplug the power

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 37 2 Use the cleaning card from the cleaning kit and remove the adhesive b

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 38 April 2014 7 Click Clean. The printer pulls in the cleaning card. The printer performs th

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 39 4.6 Advanced Settings (Toolbox) Use the Advanced Settings tab for adjus

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 4 April 2014 4.1.4 Diagnostics ...

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 40 April 2014 4.6.1 Overview of Advanced Settings Setting Description Head Resistance This

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 41 Setting Description Resin Heat Adjust Use this adjustment for Black pr

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 42 April 2014 Setting Description Erase Heat Offset Adjust the Erase temperature for the rewr

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 43 Setting Description Head Home Offset This setting is a calibration driv

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 44 April 2014 4.7 Device Options Tab Click Device Options to display the Supplies, Dual Sided

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 45 4.7.1 Supplies Click Automatically detect the installed Ribbon for ever

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 46 April 2014 4.7.2 Dual Sided Checkboxes provide the capability to select two-sided printing

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 47 4.7.3.4 Write Only Click to use rewritable cards. The default setup is

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 48 April 2014 4.7.4 Fluorescent Panels Fluorescent dye color is bright when black light is ap

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 49 4.7.4.2 Creating a Custom Fluorescent Image using the YMCFKO Ribbon The

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 5 4.8.1 Image Quality ...

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 50 April 2014 4 Create the IMAGE in the actual size that you want it to appear on the card, a

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 51 4.8 Image Color Tab Use the Image Color tab to improve the quality of t

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 52 April 2014 4.8.1 Image Quality The Image Quality area includes two fields, Color Matching

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 53 4.8.2.3 Resin Heat, Back (K) Move the slider to the left to use less he

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 54 April 2014 4.8.4 Advanced Settings Click the Advanced Settings button to display the Advan

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 55 4.8.4.2 Balance Three options are available: Yellow Balance – Move the

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 56 April 2014 4.9 Image Calibrate Tab Use the Image Calibrate tab to control the position of

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 57 4.10 Magnetic Encoding Tab Select the Magnetic Encoding tab to display

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 58 April 2014 4.10.1.1 ISO Encoding You can change the encoding mode and coercivity setting o

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 59 Window Tab Procedure Select the Magnetic Track Selection option to spe

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 6 April 2014 4.12.3.1 Defined Area ...

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 60 April 2014 Window TAB Procedure Select No Parity to change the Character Parity to none.

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 61 4.10.2.2 Reviewing the Sample String Track 1: ~1%JULIEANDERSON^12345678

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 62 April 2014 Table 1: Reviewing the ASCII Code and Character Table ASCII Code Character AS

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 63 4.11 Lamination Tab Use the Lamination tab to control the position of t

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 64 April 2014 4.11.3 Lamination Side Selections include: • No Lamination • Front • Back •

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 65 4.12 Overlay / Print Area Tab Use the Overlay / Print Area tab to contr

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 66 April 2014 Omit Smart Chip Area – Select this option to overlay and/or print only in the sp

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 67 4.12.3.1 Defined Area To define multiple areas, increase the count in

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 68 April 2014 4.13 K Panel Resin Use this tab to control where the resin black (K) Panel of a

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 69 4.13.1 Print All Black with K Panel This area includes three options: •

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 7 1 Specifications The purpose of this section is to provide you with spec

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 70 April 2014 4.14 Defined Area The Defined Area option can be used with the K Panel Resin or

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 71 4.15 Printer Info Use the options on this tab to view information about

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 72 April 2014 5 System Overview - Troubleshooting Knowing the sequence of the printer operati

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 73 6 Troubleshooting 6.1 Printer Error Buttons The DTC4500e uses both but

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 74 April 2014 7 If no printer display is available, press or hold the buttons to access some

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 75 6.1.3 Troubleshooting with the Error Message Table Error Message Caus

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 76 April 2014 Error Message Cause Solution # 44 Flipper Jam/ Home Error A card has become j

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 77 Error Message Cause Solution # 70 Multiple Feed Multiple cards were f

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 78 April 2014 Error Message Cause Solution # 93 Wrong Ribbon The print ribbon installed in

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 79 Error Message Cause Solution # 107 Printing Error An error was detect

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 8 April 2014 1.1.2 United States This device complies with Part 15 of the FCC rules. Operatio

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 80 April 2014 Error Message Cause Solution # 136 Secure Guard Print Disabled Printing is di

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 81 Error Message Cause Solution # 8 Head Sensor Error The printhead tem

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 82 April 2014 Error Message Cause Solution # 45 No Flip Module installed Request to print o

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 83 Error Message Cause Solution # 82 Mag Jam A card is jammed magnetic s

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 84 April 2014 Error Message Cause Solution # 102 # 103 # 104 #3 Headlift Error This is a pr

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 85 Error Message Cause Solution # 131 Flipper Jam/Home Error A card has

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 86 April 2014 6.1.4 Printer-Specific Tools The status icons are as follows: This icon indi

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 87 6.1.4.1 Additional Printer Specific Tools Label Description INFO Prin

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 Page 88 April 2014 7 Firmware Upgrades 7.1 Upgrade Information To upgrade the printer’s firmware,

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 89 8 Technical Support This section provides you with an efficient, step-b

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1 April 2014 Page 9 1.1.6 Korea 이 기기는 업무용(A급) 전자파 적합기기로서 판매자 또는 사용자는 이 점을 주의하시길 바라며, 가정 외의 지

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